We don't "do" change management, we do Change Readiness
At Criona we believe in 5 fundamental principles:
- Change starts before a Digital Transformation is even conceived
- Change doesn't start with learning new ways, it starts with the BELIEF that you can learn new ways
- Individual, team, and business PURPOSES might not always align. Accept this and draw Purposes together, as closely as possible
- Maximise agency to take ACTION
- BELIEF in self, team and leaders with acceptance of PURPOSES and agency for ACTION is a virtuous cycle
So what's all this about "Change Readiness"?
What is change management? Simply put, the models and processes that enable you to execute a 1-off change event, built mainly on the premise that if you communicate the reasons for change then people will fall in line (eventually).
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What do we do? We know that change events often don’t meet expectations, so we don’t do Change Management… We build Change Readiness.
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What do we mean by ‘ Change Readiness’? In today’s turbulent world, most businesses need to be agile and resilient, where Business As Usual means Change Is Usual. This, of course, means you need agile and resilient individuals and teams. But beyond that they must also be resourceful – able not only to see opportunities but feel enabled to act on them. This is Change Ready: the foundation of teams who will use flexible technology and defined but adaptive processes to enable an agile and resilient business.
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What does that entail? Equipping everyone with the confidence, belief, and agency to thrive in a turbulent environment, to get into action in the right way that drives the right outcomes.
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How do we do it? By building core capability to engage with the future business competently, confidently, and productively. By emphasising actions on change over reflections on change.
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Does that make us different? Yes! Because we start now, before the other change models begin. Before you begin your transformation project. Because we know it’s not necessary to go through the pain of a change curve. Because we understand that capacity to change IS business: so the smart money’s on building Change Readiness skills before you think they’re needed.
When should you start building Change Readiness? Ideally before you’ve even contemplated a significant transformation. However, whether you are just starting out on change, mid-project or nearing the end of a project, being Change Ready will future-proof your investment, enabling resilience, agility and, of course, many future 1-off change events.
Our core principles explained
- "Change" should start before change is even conceived. Futureproof your business through building Change-Readiness before you need it.
- Forget the established wisdom that people need to go through ‘the change curve’ from resistance to acceptance. They don’t. Change doesn't start with learning new ways, it starts with believing you can learn new ways. Fast track by building a bridge of belief across that change curve chasm.
- We know that most change in an Inside job. Each person’s engagement with change is unique. Individual, team, and business purposes might not always align, but effective change readiness accepts this and strives to draw these three purposes together, as closely as possible.
- The magic of Change Readiness is in simplifying the experience of those on the sharp end: maximising their agency to take Action, deepening their belief in their capacity to do so.
- Belief in self team and leaders with acceptance of Purposes and agency for Action is a virtuous circle. Nothing more than successful action builds stronger belief which leads to bolder action, drawing purposes closer.
Our Approach
- How Change Ready Are You?
- "Why change?" and "What to change" coaching
- Belief Coaching for leaders, groups and individuals
- "How to change" coaching
- Change in a remote or hybrid working environment
- Health checkpoints
- Change Management Framework for Success